At https://kratom-canada.kratom-planet.com, also known as kratom-canada (‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. This Privacy Policy provides detailed information on how we handle the collection, storage, access, and processing of personal data in adherence with a variety of privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy applies to all interactions with our website, applications, services, and products available at https://kratom-canada.kratom-planet.com. Please note that this privacy policy does not cover the personal data you share with third-party platforms, applications, products, or services that can be accessed through our platform, each of which has its own privacy policies.
Our Privacy Policy covers your interactions with us when:
- You use our applications and services as an authorized user.
- You visit any of our websites that link to this Privacy Statement.
- You engage with communications from us, including newsletters, emails, calls, or texts/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account Information such as your username and password.
- Payment Information for transactions on our platform.
- Financial Information related to payments and billing.
- Purchase Information detailing the products or services you buy.
- Mobile Device Identifiers like unique device IDs.
- Location Data if it’s relevant to our services.
- Feedback you provide us through surveys, forms, or direct communication.
- Social Media Information if you interact with us on social media platforms.
- Product Information based on your purchases and interactions with our products.
We gather this information primarily through your input, the way you use our services, and by deploying automated technologies such as cookies and tracking tools. In certain cases, third parties may also provide us with personal data about you, in accordance with their privacy policies.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to control non-essential cookies through our dedicated Cookie Manager tool.
We adhere to data retention principles, ensuring that we keep your personal data only as long as necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled or the legal requirement met, we take steps to delete or anonymize your data.
To safeguard your personal data, we implement a range of security measures, including the use of encryption and collaboration with reputable third-party processors that adhere to high standards of privacy and security.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not knowingly collect any personal data from children under the age of 18.
As a user of our services, you have rights under various privacy laws concerning your personal data. These include the right to access, rectify, delete, or restrict the processing of your personal data, the right to data portability, the right to object to certain types of processing, the right to non-discrimination for exercising your privacy rights, and the right to lodge an appeal or complaint with a supervisory authority. If you wish to exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices or as required by law. Any changes will be posted on our website for your review and awareness.
For any inquiries, unsubscribe requests, or questions related to your personal data or this Privacy Policy, please reach out to our privacy team at [email protected] or via written correspondence to the address provided on our website.